The Consort Homes Warranty

Unlike most builders who contract out their warranty service, Consort Homes has an in-house warranty team to service you after you close on your home.  Unlike outside warranty providers, we know your home, we know all the factors involved in building it, and we can better diagnose and fix any problems that may arise and can be there sooner. Every Consort home is backed by a one-year warranty on workmanship and materials and a 10-year guarantee on major structural components.

Warranty/Service Request

If you purchased your home prior to November 1, 2023, please email chwarranty@consort-homes.com to receive your username and password. Homes closed after November 1, 2023 received portal credentials at the final walk-through from the community field manager.

If you have a warranty/service request, please let us know by logging into your Homeowner Portal. 

If you have received your portal credentials, please open your Homeowner Portal and follow the directions as shown below.

Homeowner Portal Instructions

Download Portal Instructions Packet

Changing Your Password

If this is your first time logging in, please change your password and make note of new password.  If you were given a new Homeowner Binder, please make note in your binder for easy reference. The password we sent to you should be considered temporary.

There are no specific requirements for letters, numbers or special symbols, but you should create a password that is known only to you.

To do this, select the CHANGE PASSWORD link at the top of the screen.

 You’ll be prompted to enter the password we assigned to you (above).  Then you can create your new password (and re-enter a second time to verify).  Choose SAVE to save your new password.